Greeting Automation ✨

By inro.social

Greet Every New Engager Automatically (Comments & Story Replies)

This scenario helps you welcome new followers and first-time engagers on Instagram automatically, without relying on unreliable follow-to-DM triggers.
Instead of messaging people just because they followed you, this automation greets anyone who comments on your posts or replies to your Stories—the moments when engagement and intent are highest.

How this Instagram DM automation works

The scenario listens to:

When someone engages, the automation first checks: Has this person already been welcomed?

If yes → the scenario stops (no duplicate messages)

If no → they receive a personalized welcome message

Each contact is automatically added to a “Greeting done” folder after their first interaction, ensuring they’re only welcomed once, even if they comment again later.

What happens next

After the initial greeting, the scenario: Checks whether the person already follows your account

If they follow → sends a “surprise” (resource, discount, guide, or offer)

If they don’t follow yet → invites them to follow first, then delivers the resource

This creates a smooth, permission-based onboarding experience that feels natural, not spammy.

Why this approach works better than follow-to-DM

Best use cases

Ideal for:

Creators, small businesses, ecommerce brands, and agencies who want to:

This template gives you a reliable, Instagram-compliant way to welcome and engage your audience automatically, even when follow-triggered DMs aren’t consistently available.