Get more bookings from your DMs

DM bookings via RESERVE

By inro.social

DM Booking flow (RESERVE)

• Trigger: an incoming DM containing the keyword RESERVE (case-insensitive; any scope; content_filter: keywords; keywords_logic: OR).
• What happens: a quick reply is sent: You can pick a time and book here. Then a conversion link is shown to the user.
• Booking link: Book online (ID 22939) with a CTA button "Pick a time" and a 2-hour expiry.
• Tracking: If the link is clicked (option_clicked), the interaction is added to folder 11167 (clicked).
• Follow-up: If the link isn't clicked within 2 hours, a reminder DM is sent: Have you checked the link yet?

How it works:
1) User sends a DM containing RESERVE.
2) The bot replies with the booking prompt and link.
3) User taps/clicks the link to book.
4) If no click after 2 hours, a reminder is sent.

When to use:
- Convert DMs into appointments for services with time-based slots.
- Ideal for solo pros and teams relying on Instagram DMs to drive bookings.
- Keeps leads organized in a dedicated folder for follow-up.

Notes:
- This is a custom scenario. Adjust the intro, expiry window, or reminder text to fit your brand.